Your Guide to Natural Language Processing NLP by Diego Lopez Yse Natural Language Processing (NLP) is a subfield of artificial intelligence (AI) that focuses on the interaction between computers and humans through natural language. The primary objective of NLP is to enable computers to understand, interpret, and generate human languages in a way that is […]

The Role of Natural Language Processing NLP in Modern Chatbots For the NLP to produce a human-friendly narrative, the format of the content must be outlined be it through rules-based workflows, templates, or intent-driven approaches. In other words, the bot must have something to work with in order to create that output. As the power […]

Hotel Chatbots: Everything You Need to Know Address common guest questions about amenities, services, and local attractions to help guests quickly. Allow guests to place room service orders directly through the chatbot, ensuring quick and accurate service. Offer personalized local recommendations for dining, attractions, and activities, enhancing guest experience. In fact, 68% of business travelers […]

AI Chatbot for Insurance Agencies IBM watsonx Assistant When a customer does require human intervention, watsonx Assistant uses intelligent human agent handoff capabilities to ensure customers are accurately routed to the right person. As chatbots evolve with each day, the insurance industry will keep getting new use cases. As AI and Machine Learning become mainstream, […]